selverna.com is operated by Shenzhen Bo-Fang Cultural Communication Co., Ltd. The listed owner is Liang Zhenhao. References to “selverna™,” “we,” “us,” or “our” mean the store operator. References to “you” or “your” mean a visitor, customer, or other user of the website.

By accessing or using selverna.com, you agree to comply with these Terms of Use and applicable law. Purchases are also governed by Terms and Conditions and the applicable store policies. If you do not agree, discontinue use of the website.

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter a binding agreement where you reside. If you have not reached the applicable age, you may use the website only with the involvement and permission of a parent or legal guardian.

You may use the website for lawful personal shopping, product research, account management, order-related activity, customer support, and other legitimate activities connected with the store. A limited, revocable, non-exclusive, and non-transferable permission is granted to access and use the website for those purposes, subject to these Terms.

You may not violate applicable laws or regulations; submit false or misleading information; attempt unauthorized access to systems, accounts, or data; introduce malware or harmful code; interfere with website security, availability, or operation; use automated tools to scrape or collect information without authorization; unlawfully collect another person's information; infringe intellectual-property, privacy, publicity, or other rights; misrepresent your identity or relationship with selverna™; or use website content or services for unauthorized commercial activity. We may restrict access, suspend an account, cancel an affected order, or take other reasonable action if prohibited activity is identified.

The selverna™ name and branding, website graphics, photographs, product descriptions, text, videos, logos, original concepts, and other original website content are owned by, licensed to, or lawfully used by the store operator. Protected content may not be copied, reproduced, modified, published, distributed, or commercially exploited without appropriate authorization, except where applicable law permits. Nothing in these Terms transfers ownership of intellectual property to a user.

Where account or checkout features are available, you are responsible for providing current, complete, and accurate information and maintaining the confidentiality of your login credentials. Notify us promptly if you believe your account or order information has been accessed or used without authorization.

If the website allows reviews, photographs, comments, questions, or other customer submissions, you are responsible for ensuring your content is accurate, lawful, and does not violate another person's rights. By voluntarily submitting content for publication, you grant the store operator a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use the content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy. We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

We make reasonable efforts to present product information accurately. Product colors may appear different due to photography, lighting, or screen settings, and measurements may be subject to reasonable variation. Product-specific descriptions, dimensions, materials, included components, and instructions are provided on the applicable listing where available. If you identify an error or omission, contact Customer Support.

Website content is provided for general shopping and product-information purposes. Product information and laundry-care suggestions are not a substitute for product-specific instructions or qualified professional advice where such advice is appropriate. We do not guarantee a particular result from use beyond the product details expressly stated or rights provided by applicable law.

The website may use Shopify and other third-party payment, shipping, analytics, communication, security, or related services, and may link to third-party websites. Third-party content, availability, security, and data practices may be governed by their own terms and policies. A link does not necessarily mean selverna™ endorses or controls a third-party service.

We may update, maintain, modify, restrict, suspend, or discontinue portions of the website when reasonably necessary. Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates, or circumstances outside our reasonable control. We do not guarantee that every website feature will always be available, uninterrupted, or free from errors.

We use reasonable measures intended to support website and information security. No website, electronic communication, or online transmission method can be guaranteed completely secure. You are responsible for taking reasonable precautions when accessing the website and protecting your device, account credentials, and personal information.

Purchases submitted through selverna.com are additionally governed by Terms and Conditions, Shipping Policy, Return & Refund Policy, Privacy Policy, and Payment & Security. If a provision specifically concerning a purchase conflicts with a general website-use provision, the applicable purchase policy governs that transaction to the extent permitted by law.

To the extent permitted by applicable law, the website and general informational content are provided without warranties beyond those expressly stated or legally required. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, to the extent such limitation is permitted by law. Nothing in these Terms excludes or restricts rights, remedies, warranties, or liabilities that applicable law does not permit us to exclude or restrict.

These Terms of Use are subject to applicable law, including mandatory consumer-protection rights based on your location where applicable. If a dispute arises, we encourage you to contact Customer Support first so the matter can be reviewed and the parties can attempt to reach a resolution in good faith.

We may update these Terms when our website, technology, services, business practices, or applicable requirements change. The current version will be posted on this page with an updated revision date. Continued use of the website after an update is subject to the version then in effect, to the extent permitted by applicable law.